Shipping Info

Processing Time

All orders require 24-72 hours of processing time to be picked, packed and prepared for shipping.

Shipping

Unfortunately because we lowered all our prices to make it more affordable to our customers, we have had to discontinue the Free Shipping program.

All orders will be shipped through the method chosen during checkout with a confirmation number available upon request For some orders, we may choose to use another carrier to keep the shipping cost as low as possible, but service the same. PO Box orders are only shipped via Canada Post

Company policy does not permit us to use your shipping service account.

We ship 4 days a week, Monday thru Thursday. Most orders are processed and shipped within 24-72 hours after payment is received, this includes all services. During holidays, post office holidays, sales/promotions and company close downs there will be a delay in shipping time. You will receive notification once your order has shipped or you can check your account for updates.

Signature Confirmation is optional. Charges for a Signature Confirmation will be charged upon request, please Contact Us if you would like to purchase additional options. If you do not choose to ensure your shipment and the shipment gets lost, we will not take any responsibility for it.

We reserve the right to change shipping company's if the service is the same or better.

Unclaimed packages that are returned to us will either be reshipped for the additional shipping charges or restocked - in the case of restocking, a 20% restocking fee will be charged.

Some products are made upon ordering to receive the freshest possible product. There might be a delay in shipping because of this.

Due to the nature of our products there are no returns on these items including all powders and minerals. We cannot guarantee the purity once it has left our facility and returned, thus it cannot be resold. We understand that each situation is different, and we do approach it individually. Please understand that special care is taken to ensure your products will arrive to you in good condition.

When purchasing skin care products, we do advise you to read all the information on usage, how to get the proper results from your products and ingredients. All this information is available on our webpage prior to purchasing.

Should something be wrong with your order please contact us within 24 hours of receiving your purchase so that we can help. If a return is needed and authorized by us, we will give you an RMA number to return the item. Unauthorized returns will be discarded, and credits will NOT be issued.